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| Nov 15 2023, 3:48 PM | Print
General FAQsGeneral FAQs
1. Can I use my own domain name?
2. Can I setup an online store without the marketplace feature?
3. Do you provide a free SSL certificate for my online store + marketplace website?
4. Do I need a web hosting account?
5. How many online store + marketplace themes are available?
6. Can I sell on social media, like Facebook or Instagram?
1. Can I use my own domain name?
Yes, you will need to have a domain name for your online store + marketplace website. You can enter your domain name in Site settings.
2. Can I setup an online store without the marketplace feature?
Yes, you can create an online store to sell your items or products only. Enable or disable the built-in marketplace platform at any time with a click of the mouse.
3. Do you provide a free SSL certificate for my online store + marketplace website?
Yes, a free SSL certificate encrypts data to deter hacker interference. It also gets you a trusty browser padlock to show people your website is safe.
4. Do I need a web hosting account?
No, your online store + marketplace includes secure web hosting on Amazon Web Services (AWS).
5. Are there bandwidth fees?
No, your online store + marketplace includes unlimited bandwidth.
6. Is there a setup fee?
No, there are no setup fees.
7. How many online store + marketplace themes are available?
Your store includes three high-converting premium themes allowing you to change your website design without losing content for a periodic refresh, with one click of the mouse.
8. Can I sell on social media, like Facebook or Instagram?
Yes, you can sync your online store with Google Merchants, Facebook and Instagram Shop to sell directly on social media via settings.